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Welcome to Okalasha!!!

Effective Date: 09-03-2026

Welcome to our website. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or placing an order.

General

This website is owned and operated by Neram Technologies Private Limited.

By using this website, you agree to these Terms & Conditions along with our Privacy Policy and Return & Refund Policy.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice. Any changes will become effective immediately upon being published on the website.

Products & Pricing

We strive to display product descriptions, images, and pricing as accurately as possible.

However, minor variations in color, size, or appearance may occur due to factors such as lighting, photography, or screen resolution.

All prices listed on the website are displayed in Indian Rupees and may be inclusive or exclusive of applicable taxes as mentioned on the product page.

We reserve the right to modify product information, update prices, or discontinue products at any time without prior notice.

Orders

Placing an order on this website constitutes an offer to purchase products.

All orders are subject to acceptance, product availability, and successful payment confirmation.

We reserve the right to cancel or refuse any order under certain circumstances including but not limited to:

  • Payment failure
  • Incorrect pricing or product information
  • Suspicious or fraudulent activity

Once an order is confirmed, modifications or cancellations may not be possible.

Payments

Payments must be completed through the secure payment methods available on the website.

Accepted payment methods may include:

  • Credit / Debit Cards
  • UPI
  • Net Banking
  • Digital Wallets

We do not store sensitive payment information such as card numbers, CVV, or banking credentials.

Shipping & Delivery

Delivery locations may be limited to locations servicable by our delivery partner.

Delivery charges often vary depending on your location. Applicable shipping charges will be clearly displayed at checkout before order confirmation.

Delivery timelines are estimates and may vary depending on location, courier partner operations, and external circumstances.

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We are not responsible for delivery delays caused by factors beyond our control, including but not limited to:

  • Courier service issues
  • Natural disasters
  • Government restrictions
  • Unforeseen circumstances

Order tracking details will be shared once the order is dispatched.

Please refer to the Shipping Policy page for complete details.

Returns & Refunds

Return and refund eligibility is governed by the store’s Return & Refund Policy.

If a refund is approved, it will be processed to the original payment method used during the purchase. Customers may be required to provide relevant proof when requesting a return or refund, such as:

  • Order ID
  • Photos or videos of the product
  • Unboxing video

Please refer to the Return & Refund Policy page for complete details.

Intellectual Property

All content on this website including logos, product images, designs, graphics, text, and layout are the intellectual property of Neram Technologies Private Limited. Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.

Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products. Our maximum liability shall not exceed the value of the product purchased.

User Responsibilities

By using this website, you agree:

  • Not to misuse the website or its services.
  • Not to attempt unauthorized access to systems or data.
  • To provide accurate and complete information during checkout.

Violation of these terms may result in order cancellation or restricted access to the website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in Thiruvananthapuram, Kerala.

Platform Disclosure

This website has been built using Storepecker, an eCommerce website builder designed to help businesses create and manage online stores efficiently.

Learn more at: https://storepecker.com.

Contact Information

For any questions regarding these Terms & Conditions, please contact the store owner.

Business Name: OKALASHA

Email: support@okalasha.com

Phone: +91-813-801-5500

Business Address: MRA-85, Metro Lane, Pattoor, Vanchiyoor PO, Thiruvananthapuram - 695035