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Welcome to Okalasha!!!

Effective Date: 09-03-2026

At Okalasha , we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

Shipping Locations

Delivery locations may be limited to locations servicable by our delivery partner.

Orders placed outside our supported shipping locations will not be processed and cancelled automatically.

Order Processing Time

All orders are processed within 2 business days after successful payment confirmation.

Orders are not processed on weekends or public holidays.

Processing time may be extended during sales, festive seasons, or periods of high order volume.

Shipping Charges

Delivery charges often vary depending on location because shipping costs are determined by the distance, accessibility of the destination, and, for international shipping, customs duties. Local, regional, and national shipping zones are typically used to calculate these costs, with shorter distances generally being cheaper. Applicable shipping charges will be clearly displayed at checkout before order confirmation.

Estimated Delivery Time

Estimated delivery timelines are as follows:

  • 5 to 10 business days depending on the location for domestic orders.
  • 10 to 15 days for international orders (subject to customs).

Delivery timelines are approximate and may vary depending on:

  • Customer location
  • Courier service operations
  • Weather conditions
  • Government restrictions
  • Unforeseen logistical challenges

Shipping Partners

We use third-party courier service providers for order delivery.

Courier partners are responsible for the transportation and delivery of orders once dispatched.

Delivery Attempts

Courier partners may attempt to contact you at the time of delivery.

If delivery fails due to incorrect address, customer unavailability, or refusal, the shipment may be returned to us.

Re-shipping charges, if applicable, must be borne by the customer.

Incorrect Address or Contact Information

Customers are requested to ensure the following details are accurate at checkout:

  • Shipping address
Okalasha
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  • PIN / ZIP code

    • We are not responsible for delivery delays or non-delivery resulting from incorrect or incomplete information

    Damaged or Missing Packages

    If your order arrives damaged or appears tampered with:

    • Do not accept the package if visibly damaged
    • Record a clear unboxing video showing the issue
    • Contact us within 2 days of delivery

    Claims raised without sufficient proof may not be accepted.

    Customs, Duties & Taxes

    If international shipping is enabled, any applicable customs duties, import taxes, or additional charges may be the responsibility of the customer.

    Shipping Delays

    While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

    We are not liable for delays caused by:

    • Courier service disruptions
    • Natural disasters
    • Pandemic-related restrictions
    • Government regulations

    Platform Disclosure

    This website has been built using Storepecker, an eCommerce website builder designed to help businesses launch and manage online stores efficiently.

    Learn more at: https://storepecker.com/